How You Respond to Expectations: The Four Tendencies
*This is a guest post from Beyond The Technique.
Industry Tips, News, and Stories to Grow Your Business
Recruiting and Hiring for Salon Owners: Part 3 – Advertising
Welcome back to our eight-part series on recruiting and hiring strategies for salon owners. Over the next several weeks, I will be sharing some of my favorite tips and tricks for hiring talented salon staff. If you haven’t been following along, make …
Recruiting and Hiring for Salon Owners: Part 2 – Beauty Schools Visits
Welcome back to our eight-part series on recruiting and hiring strategies for salon owners. Over the next several weeks, I will be sharing some of my favorite tips and tricks for hiring talented salon staff.
Recruiting and Hiring for Salon Owners: Part 1 – Website
One of the biggest challenges as a salon owner, or as an employer in general, is the act of recruiting and hiring new talent. Who you hire to work for your salon is extremely important. Your stylists are your product, so it’s crucial to hire talented…
How to Become a Rock Star in Salon Retail
*This is a guest post from Beyond The Technique.
The Importance of Networking: You Never Know Who You Will Meet
If you follow me on social media, my podcast or read my blogs, you know that I’m a big advocate for networking. Networking can provide you (and your business) with endless amounts of opportunity, the problem is so many people avoid it! I’m an extrove…
Easy Tips to Strengthen Your Salon’s Referral Program
How many of you have a referral program at your salon? I bet most of you do! Many salon owners offer a referral program to their guests to encourage their loyal customers to spread the word and to help gain new clients. Having a referral program is a…
Five Ways to “Wow” Your Clients and Improve Your Salon Experience
*This is a guest post from Beyond The Technique.
How to Help a Salon Client Pick the Right Stylist Over the Phone
It has become standard best practice to offer online booking for salons, however, it’s still common for clients to call the salon to book their next appointment. One challenge we can often face when booking a client over the phone is matching them wi…
How to Fire a Client
*This is a guest post from Beyond The Technique.
How to Reply to Meet Your Stylist Email Submissions
Meet Your Stylist offers so many benefits to your salon that it’s tough to list them all, but here’s a few that come to mind right away: Meet Your Stylist is a marketing tool, an added client amenity, a way to streamline appointment bookings, a uniqu…
How to Talk About Meet Your Stylist in Your Salon
Many of you have probably heard me say this before, but I’ll say it again — for Meet Your Stylist to be successful it has to be a central tool in your salon that everyone on your team is invested in. Think about a gym membership, just having a member…