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Beyond The Technique
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“We Miss You” Emails That Really Work
What are your measurements of success? As a salon owner, it’s likely that retention is one of your most important statistics for measuring the success of your business. So, while attracting new clients is crucial for growth, it’s even more important …
What Your Verbiage Says About You
You have probably heard the phrase, “It’s not what you say, it’s how you say it.” Well, as business owners and industry professionals, we all know this to be true! So, this month I want to focus in on my favorite tips and tricks for nailing your verb…
How You Respond to Expectations: The Four Tendencies
*This is a guest post from Beyond The Technique.