One of the biggest challenges as a salon owner, or as an employer in general, is the act of recruiting and hiring new talent. Who you hire to work for your salon is extremely important. Your stylists are your product, so it’s crucial to hire talented…
Read More of Recruiting and Hiring for Salon Owners: Part 1 – Website
*This is a guest post from Beyond The Technique.
Read More of How to Become a Rock Star in Salon Retail
If you follow me on social media, my podcast or read my blogs, you know that I’m a big advocate for networking. Networking can provide you (and your business) with endless amounts of opportunity, the problem is so many people avoid it! I’m an extrove…
Read More of The Importance of Networking: You Never Know Who You Will Meet
How many of you have a referral program at your salon? I bet most of you do! Many salon owners offer a referral program to their guests to encourage their loyal customers to spread the word and to help gain new clients. Having a referral program is a…
Read More of Easy Tips to Strengthen Your Salon’s Referral Program
*This is a guest post from Beyond The Technique.
Read More of Five Ways to “Wow” Your Clients and Improve Your Salon Experience
It has become standard best practice to offer online booking for salons, however, it’s still common for clients to call the salon to book their next appointment. One challenge we can often face when booking a client over the phone is matching them wi…
Read More of How to Help a Salon Client Pick the Right Stylist Over the Phone
*This is a guest post from Beyond The Technique.
Read More of How to Fire a Client
Meet Your Stylist offers so many benefits to your salon that it’s tough to list them all, but here’s a few that come to mind right away: Meet Your Stylist is a marketing tool, an added client amenity, a way to streamline appointment bookings, a uniqu…
Read More of How to Reply to Meet Your Stylist Email Submissions
Many of you have probably heard me say this before, but I’ll say it again — for Meet Your Stylist to be successful it has to be a central tool in your salon that everyone on your team is invested in. Think about a gym membership, just having a member…
Read More of How to Talk About Meet Your Stylist in Your Salon
*This is a guest post from Beyond The Technique.
Read More of 4 Ways to Overcome Hairstylist Anxiety
We’ve reached the end of our three-part series dedicated to the top sales mistakes salon owners and stylists may not realize they are making. If you’ve been following along, we’ve recently posted parts one and two, and today we are wrapping it up wit…
Read More of The Top Sales Mistakes You May Not Realize You’re Making: Part 3
Welcome back! If you’ve been following along with our blog and emails, you know that we recently started a short series dedicated to the top sales mistakes salon owners may not realize they’re making. If you haven’t seen them, no worries! I will give…
Read More of The Top Sales Mistakes You May Not Realize You’re Making: Part 2