It has become standard best practice to offer online booking for salons, however, it’s still common for clients to call the salon to book their next appointment. One challenge we can often face when booking a client over the phone is matching them wi…
Read More of How to Help a Salon Client Pick the Right Stylist Over the Phone
*This is a guest post from Beyond The Technique.
Read More of How to Fire a Client
Meet Your Stylist offers so many benefits to your salon that it’s tough to list them all, but here’s a few that come to mind right away: Meet Your Stylist is a marketing tool, an added client amenity, a way to streamline appointment bookings, a uniqu…
Read More of How to Reply to Meet Your Stylist Email Submissions
Many of you have probably heard me say this before, but I’ll say it again — for Meet Your Stylist to be successful it has to be a central tool in your salon that everyone on your team is invested in. Think about a gym membership, just having a member…
Read More of How to Talk About Meet Your Stylist in Your Salon
*This is a guest post from Beyond The Technique.
Read More of 4 Ways to Overcome Hairstylist Anxiety
We’ve reached the end of our three-part series dedicated to the top sales mistakes salon owners and stylists may not realize they are making. If you’ve been following along, we’ve recently posted parts one and two, and today we are wrapping it up wit…
Read More of The Top Sales Mistakes You May Not Realize You’re Making: Part 3
Welcome back! If you’ve been following along with our blog and emails, you know that we recently started a short series dedicated to the top sales mistakes salon owners may not realize they’re making. If you haven’t seen them, no worries! I will give…
Read More of The Top Sales Mistakes You May Not Realize You’re Making: Part 2
*This is a guest post from Beyond The Technique
Read More of Tips for Serving Alcohol at Your Salon
If you are a salon owner, manager, or even a stylist, you have a job in sales. A lot of us don’t like to think of ourselves as sales people, but at the end of the day, our job is to sell our services through our work and through products. Getting in …
Read More of The Top Sales Mistakes You May Not Realize You’re Making: Part 1
As a salon owner and an employer, one of my biggest fears is having my employees not want to come into work. No one should ever dread coming to work, which is why it’s incredibly important to build a great workplace culture.
Read More of Salon Culture: What it is, Why it Matters, and How to Make it Happen.
In a recent blog post, I discussed the two main signs your salon is ready to increase prices. As a quick reminder, those two signs are high productivity and an investment in advanced education. If your salon is booked 85 percent of the time (or at le…
Read More of How to Increase Your Salon Prices
At the end of the day, we all want to make more money. This is especially true for salon owners. We want to be successful, and we want our stylists to make a comfortable living from their passion. Money is never an easy or fun topic, especially when …
Read More of How You Know It’s Time to Raise Your Salon Prices