“We Miss You” Emails That Really Work
What are your measurements of success? As a salon owner, it’s likely that retention is one of your most important statistics for measuring the success of your business. So, while attracting new clients is crucial for growth, it’s even more important …
3 Ways to Follow-Up With Flakey Guests
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Tips and Tricks for Booking Clients Over the Phone
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Promote Pre-Booking
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Have Your Front Desk Team Follow-Up
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Include Booking in your Stylist Bios
In this industry, converting clients is the name of the game. So, this month we want to focus on booking and really dive into all of the small gestures that prompt our guests to get on the schedule.
Face-to-Face with Your FIT Crew
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Special Verbiage for Ads and Social Media
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Get Wordy on Your Website
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What Your Verbiage Says About You
You have probably heard the phrase, “It’s not what you say, it’s how you say it.” Well, as business owners and industry professionals, we all know this to be true! So, this month I want to focus in on my favorite tips and tricks for nailing your verb…
Figure Out Your Salon’s Identifying Factor
Welcome back! We’re onto the final piece of our four-part mini-series on personalization and I’m so excited to dive into our next topic!